GearBest and Banggood both are globally recognized chines e-commerce websites. Both have a wide range of products to sell globally. They’re competing with each other since their beginning. Many people prefer to buy from Bangood, others GearBest.
We ordered from both GearBest and Banggood multiple times and based on those experiences we’re going to compare them.
So, here you go!
- GearBest Vs. Banggood
- Final Words
GearBest Vs. Banggood
GearBest and Banggood both have huge listings of products, especially electronics but few things are there which makes a difference.
If you’re going to buy any branded product then you’ll not face any issue regarding the quality because those products are made by individual brands.
So, you can use GearBest as well as Banggood for buying branded products but make sure to compare prices.
If you’re going to buy any kind of general products such as electronics, accessories, etc., then you must pay attention to their quality.
Low-Cost or Small Products
If you’re going to buy a cheap product or small product then you can go with any one of both. You’ll get your product within 2 weeks without any issue.
So yes, GearBest and Banggood both are good for purchasing items below 100$.
High Priced or Big Products
If you’re going to buy bigger products then you must be quite smarter, especially ordering from China. Right?
While purchasing high-priced products such as Laptops, Smartphone, etc., you should go with GearBest. They’re really good at this. Moreover that, they have an option of DHL shipping.
Banggood doesn’t offer DHL shipping and that is quite disappointing. When you buy with DHL shipping you’ve to pay an extra bucks like 10$-30$ but it is worth because you’ll get your product within 7-8 days without facing any customs issue. They’ll take care of it.
So yes, if you’re thinking to buy a high-priced item, go for GearBest.
This is quite interesting!
As you know very well, the prices are always different at different websites. Same applies here! Both Banggood and GearBest have different prices.
Let’s see one real-life example,
Let’s say you’re looking for a smartphone called “Xiome Mi 8”
When you search on GearBest,
You can see the Xiaomi Mi 8 smartphone with 6 GB + 64 GB variant priced at 465.99$.
Looking on a Banggood,
You can see the Xiaomi Mi 8 smartphone with 6GB + 64 GB variant priced at 469.99$.
As you can see, the prices are a bit different on both sites. Actually, it varies everyday but overall GearBest prices are quite lower than Banggood.
Let see few other products,
|Mi 2000MAh Powerbank||29$||32$||Banggood|
|Mi Band 3||32$||29$||GearBest|
|DJI Mavic 2 Zoom||1399$||1299$||GearBest|
|Xiaomi Mi MIX 2S||520$||470$||GearBest|
GaerBest and Banggood both have multiple payment options.
Moreover that, GearBest do accept debit cards. You can pay via Visa Debit as well as MasterCard Debit.
At Banggood, you can pay via PayPal, Visa CC, MasterCard CC, American Express, Discover, as well as All Debit Cards.
Mostly, people buy stuff through popular and safe payment gateways such as MasterCard CC or Visa CC, PayPal. Both have major payment options but Banggod has more options than GearBest.
So, both are doing a great job regarding payment options.
This is the most important thing of online shopping. Especially buying from outside of the country.
GearBest have main two shipping options.
1) Registered Air Mail – SingPost Registered (10-25 business days) : FREE
2) Expedited Shipping – DHL (3-8 business days) : 10-30$
Banggood has only one shipping option.
1) EMS Express Mail Service (7-15 business days) : 7-10$
Comparing both, GearBest did a great job by adding DHL shipping in their shipping options. DHL delivers a product within 7 days.
Yes, It costs 10$ to 30$ but it is worth to it because DHL will handle all your customs issues behalf of you and clear your product as soon as possible. Moreover that, they always try to reduce custom charges.
We ordered 300$ smartphone from GearBest using DHL option. They printed just 100$ instead of 300$ to reduce the customs fees.
So, using DHL shipping would be a wise decision.
No one should say no to DHL Shipping (GearBest) for 20-30$ of cost because it will deliver your product in just 1 week (instead of 1 month) and save your customs charges (which could be more than DHL Shipping cost)
So, If you want to save your money with faster delivery, go for GearBest instead of Banggood. It would be a wise decision.
Customs charges are different for different products as well as counties. If you’re buying a high priced product, you’ve to pay customs.
GearBest gives you two option for shipping your product, where the first one is free and seconds one is DHL shipping (costs you 10-30$)
Banggood has only one shipping option which will deliver your product within 2-3 weeks. Moreover that, their primary shipping option is not free.
For clearing customs, GearBest DHL shipping would be preferable as it delivers your product within 7 days and helps to clear customs faster.
If you’re facing customs issues in your country, you should always go with DHL shipping which is only available on GearBest.
Multiple warehouses means faster shipping, faster delivery!
Both GearBest and Banggood has warehouses worldwide.
GearBest Warehouse locations are as following,
- United States
Talking about Banggood warehouses, we’re unable to get their all warehouses details but few are here.
- GW Warehouse: Takes 3 to 5 days to the UK, 3 to 7 days to other European countries.
- USA Warehouse: Takes 3 to 7 days to a USA address.
- ES Warehouse: Generally, 2 to 5 days to the Spain, 3 to 7 days to Portugal
- CN Warehouse
- HK Warehouse
Banggood and GearBest both have order tracking facility (obviously!)
Generally tracking information updates daily so there is no issue regarding order tracking. Both GearBest and Bangood are good and reliable.
The refund policy is very very important. In case you receive faulty or damaged product, you can return it and get a full refund or a replacement of the product.
So, GearBest is the clear way to buy products from China.
User’s Experience about Refund
Here are the real-life examples of dealing with the refunds.
GearBest: I placed an order from GearBest with tracking. I tracked my package daily but at the end, it couldn’t be delivered because of “Recipient couldn’t be identified” error. I contacted post but the package was completely lost.
After that, I contacted GearBest customer support and gave proofs about the issue. I got a refund within 2 days.
Banggood: I placed an order from Banggood with tracking. There are no tracking updates. It was completely silent over a month. So, I decided to contact customer support of Banggood.
After a carrier and address verification, they gave a full refund to me. I got my money back in 3 days.
So, both companies try their best to deal with this kind of situations. Make sure to have all the proofs so you can get your money back for sure.
GearBest offers 45 days money back guarantee. Also, they offer package insurance which costs around 5$.
Banggood gives 3 days of buyer protection. You’ve just 3 days to return the product if you get damaged product or even you don’t satisfied with.
Here, GearBest did a great job.
Talking about customer service, both Banggood and GearBest have an experienced support team.
GearBest provides an Email support, Facebook Messenger support, 24/7 Live chat support, and Phone support.
Banggood also provides an Email support, 24/7 chat support, and phone support.
So, as you can see, GearBest is more flexible and offers more way to reach their customer support.
Looking at a public reviews,
GearBest: They got 4 stars out of 5 (20,895 Reviews). It’s a quite decent number.
Banggood: They got 4 stars out of 5 (15,402 Reviews). It’s also a positive rating.
GearBest: According to ResellerRatings they got a 9.5 rating out of 10 (20,012 Reviews). That’s an excellent rating.
Banggood: According to ResellerRatings they got an 8.9 rating out of 10 (10,361 Reviews). Quite a good number again.
What people say
Now, let’s see what people say about GearBest and Banggood. Here are a few words from their real customers.
Yan Feskin says…
I’ve ordered smartphones, phone cases, watches, electronics from GearBest and all the products came to my home without any issue. I really like their pricing, exclusive deals, and discounts. Shipping and support also great. Actually, I had doubt earlier because I never purchased from GearBest earlier but now I’m very happy and love their service. Recommended for all.
Kee John says…
Banggood is good. I’m ordering regularly since years now and satisfied with their products as well as support. Actually, support is quite impressive than anything else. Sometimes goods do not arrive and they will resend or refund us. Email support is also fast.
GearBest is the clear winner in almost all the aspects. As you saw, GearBest offers great products, amazing price, promising product delivery, faster service and support, and lastly excellent ratings.
Actually, there is not much difference in GearBest and Banggood while purchasing a smaller or low priced products but if you’re going to buy a high priced product then GearBest should be the way to go.
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